No live view or images in Cinematograpy workspace

If you can see live view in the Animation workspace, but don’t see any images in the Cinematography workspace, then you probably have an outdated graphics card driver.We have seen this with ATI graphics cards with older drivers. Nothing shows up in the Cinematography workspace. If you update to the latest drivers, the problem will … Read more

Mac : “Dragonframe cannot be opened because of a problem”

We’ve had a handful of reports where OS X shows this error dialog when the user tries to open Dragonframe: If you look at the report, it says something like this: Dyld Error Message: Library not loaded: @executable_path/../Frameworks/libavcodec.dylib Referenced from: /Applications/Dragonframe/Dragonframe.app/Contents/MacOS/Dragonframe Reason: Incompatible library version: Dragonframe requires version 55.0.0 or later, but libavcodec.dylib provides version … Read more

“The driver for your graphics card is too old…”

Windows Only: Dragonframe 3.5+ uses OpenGL v2.1 to provide high-performance graphics processing. If the driver for your graphics card does not support OpenGL 2.1, Dragonframe will give you a message like this: “The driver for your graphics card is too old and must be updated.” “Dragonframe requires OpenGL 2.1. Your graphics/driver card is using OpenGL … Read more

Exported animation shaky or jittery, but my animation is fine

Any time there is a difference between what you see in the Animation workspace vs. what you see in an export, it’s important that you understand the difference between “video assist” (which is what you see in the Animation workspace) and “high-res” images (which is what you usually are exporting). If you are not sure … Read more

Hands in shot / deleted images in export

You shoot some animation, then you export it, and see your hands in the shot. They aren’t there when you play the animation in Dragonframe. What’s going on? Dragonframe always records a video assist and a hi-res separately–even if you are shooting video. So what’s happening is that your video assist frames are fine, but … Read more