With Dragonframe 3.6 and newer, you may get the following message on Windows: “Could not start Windows Image Acquisition (WIA) Service or one of its dependencies.” If that happens, please go to your Service Manager and make sure that none of these services are Disabled: Windows Image Acquisition (WIA) Remote Procedure Call (RPC) Shell Hardware … Read more
This suggests you have Windows 10 N, which does not include the Media Feature Pack. Follow the instructions here to install it: <a href=”https://support.microsoft.com/en-us/help/4475817/media-feature-pack-for-windows-10-n-may-2019″>https://support.microsoft.com/en-us/help/4475817/media-feature-pack-for-windows-10-n-may-2019</a>
You can send in the program’s log files using “Report an Issue…” (formerly “Problem Report”) in the program’s Help menu. Sometimes, though, you may need to locate the log files manually. For example, if the program was crashing on startup. Mac OS X Please open a Terminal (in Applications : Utilities). Type this command: open … Read more
Dragonframe 3+ Dragonframe can import an image sequence. Look in File | Import | Image Sequence… NOTE: Dragonframe is not video editing software. It is primarily for capturing stop motion animation, not stitching together frames. If you always capture frames away from Dragonframe, there are cheaper and better ways to convert them into a sequence. … Read more
If your mp4 has strange crossover between frames, you may have run into a bug with the Windows mp4 exporter. This sometimes happens when the frame rate is 15fps or slower. To resolve the issue, in the Export Movie dialog, check the box to “Convert frame rate in output”, and set the output frame rate … Read more