The goal of the free trial is for you to test it with your camera, and to familiarize yourself with how the software works. We have a list of supported cameras, along with setup instructions and troubleshooting for camera issues. Camera Support
We have some reports of the program crashing when attempting to access font information on Mac OSX. To resolve the issue: Launch the Font Book application in the Applications folder. Select Trebuchet MS in the Font list. Select Edit -> Resolve Duplicates. Restart Dragon Stop Motion.
If you are using a numeric keypad to control Dragonframe, make sure that Num Lock is On. Otherwise the key commands will be interpreted incorrectly.
Dragonframe 3.5 and newer accepts most standard audio formats including WAV, AIFF, MP3 and others. For earlier versions, the supported audio file formats are: WAV or AIFF 8 or 16 bit per channel 1 or 2 channels (mono or stereo) If you are on the Mac, you can get a free program called “Audacity”. Open … Read more
If Dragonframe crashes after creating/opening a scene, most likely you have an outdated graphics card driver. For Intel Integrated Graphics cards, please find your latest driver here: [Intel Driver Support] Also, if you have a laptop with both an integrated and discrete graphics cards, see if you have the option of always using the discrete … Read more