Archives: FAQs

Can I use LUTs in Dragonframe?

No. The live view the Dragonframe receives from digital still cameras is almost always 8-bit JPEG images in sRGB. There is simply not enough information, and not in the correct format, to apply a LUT to. In any case, it probably wouldn’t match if you applied the same LUT to the captured still image. This … Read more

Why do I see a double charge for my purchase?

With credit card payments, our payment processor first performs an authorization. Your bank may show this as a charge. Later, when we have fulfilled the order, they will actually charge the card. If you have purchased hardware and software (Dragonframe + the keypad), they may separate this into two charges: The initial authorization for the … Read more

How do I integrate a motion control system with Dragonframe?

In order for Dragonframe to work with a third-party motion control system, the third-party must implement one of our communication protocols. There are two choices, “DFMoco” and “DMC”. The DFMoco protocol is fairly simple, but it does not support real-time (video) motion control. It can only be used for shoot-move-shoot style stop motion animation or … Read more