What hardware is compatible with Dragonframe’s DMX workspace?

If you want to program lighting from within Dragonframe, you must have a compatible Dragonframe device: DDMX-512 DDMX-S2 (old version) DMC-32 DMC-16 (discontinued) DMC+ (discontinued) ENTTEC DMX USB Pro (and compatible products) ENTTEC DMX USB PRO Mk2 Art-Net DMX Devices One of these hardware devices is required to get a DMX512 signal from Dragonframe out … Read more

Camera fails to capture (and it used to work!)

Sometimes the camera and program are working great, and then all of a sudden, every capture fails.This usually is caused by a disk failure: Check if the hard drive is full. You can fill it up quickly shooting RAW files! Check if someone moved or renamed the folders out from under you. For an external … Read more

Canon external flash doesn’t fire

This is a common issue for Canon users trying to use an external flash. This is actually a limitation of the camera, described in the camera manual (most models): Cautions for Live View shooting A non-Canon flash will not fire during Live View shooting. Dragonframe provides a workaround. In the Cinematography workspace set External flash … Read more

Shutter speed won’t go slower than 1/30th of a second

If this happens, your camera thinks it is in movie mode. That’s why it’s limiting your shutter speed range. Make sure to follow our camera setup instructions. Camera Support For Nikon cameras you need to turn off Manual movie settings in the Movie Settings.

The live view has banding or moving light across it

If your live view has light bands that move across it, you are probably dealing with an issue between the refresh rate of your live view and the lighting source. One potential source for this is your lights, especially if they are fluorescent. In that case, you may need different lights. This can also happen … Read more