Hello

Why do I see “PADDLE.NET* DRAGONFRME” on my credit card statement?

Our site sells Dragonframe stop motion software via Paddle (non-US sales only).They act as a “merchant of record”. When they bill your credit card, it will show as “PADDLE.NET* DRAGONFRME”. If you choose PayPal within the Paddle checkout, it will show as “PAYPAL *PADDLE.NET.”

Windows installer fails with ‘source file not found’

If the Windows installer says that setup1.cab isn’t found, it could be due to non-ASCII characters in the Windows username. Currently the only solution is to create another account with only ASCII characters, and use that account to install the software. (You will be able to use the software from any account, this is just … Read more

Can I use LUTs in Dragonframe?

No. The live view the Dragonframe receives from digital still cameras is almost always 8-bit JPEG images in sRGB. There is simply not enough information, and not in the correct format, to apply a LUT to. In any case, it probably wouldn’t match if you applied the same LUT to the captured still image. This … Read more