There are many factors the can contribute to flicker. Here are things you can do to reduce flicker: Make sure your lighting is controlled. No natural light coming through windows. Make sure your power is consistent. Fluctuating power leads to fluctuating lights. Watch out for reflections. If you wear a bright shirt, it can reflect … Read more
We charge taxes, including VAT, as required around the world. (The UK and EU both require tax on digital goods.) For USD and CAD, the prices listed on our site are tax-exclusive (without tax). You will see the taxes on the checkout page, after you enter your address. For EUR, GPB and AUD, the prices … Read more
Sometimes a Canon camera will get locked up and need to be reset in a special way. Remove the USB plug from the camera. Open the battery door and release the battery or AC adapter. Put the battery or ac adapter back in. Plug in the USB. Try again in Dragonframe.
If you try to activate the software (for a software trial or the full license) and the software says you do not have internet connection, please check the following: Ensure that your computer can reach our site, www.dragonframe.com. If not, perform a ‘ping www.dragonframe.com’ from your computer and send us the results. Ensure that your … Read more
Our site sells Dragonframe stop motion software and hardware via Digital River (either Digital River GlobalTech or Digital River Ireland). They act as a “merchant of record”. When they bill your credit card, it will show as “DRI*Dragonframe”.