Can I use my Android phone as a capture device in Dragonframe 4 or older?

No. You must use Dragonframe 5 or newer, along with our free Dragonframe Tether on the phone, in order to use it as a capture device. In Dragonframe 4, we only supported iOS devices, because our tether application only supported USB tethering. That was not something we could do easily on Android devices. Dragonframe Tether

Is the upgrade to Dragonframe 5 free?

If you purchased Dragonframe 4 on/after May 1, 2020, we have given you a free upgrade license. Use the ‘Find Your License’ page to retrieve it. Find Your License If you purchased Dragonframe before then, you can purchase an upgrade to get the latest features. Dragonframe Store.

Black screen on startup caused by using wrong graphics card

If Dragonframe’s window is entirely black when you start it, or if the program gives you warning about graphics card misconfiguration, this information is for you. Many computers have two graphics cards. One that comes with the motherboard, usually an Intel integrated card. Then there may be a secondary, more advanced card, from NVidia or … Read more

How to reduce flicker? What are possible sources of flicker?

There are many factors the can contribute to flicker. Here are things you can do to reduce flicker: Make sure your lighting is controlled. No natural light coming through windows. Make sure your power is consistent. Fluctuating power leads to fluctuating lights. Watch out for reflections. If you wear a bright shirt, it can reflect … Read more

Do you charge tax/VAT on the software digital download?

We charge taxes, including VAT, as required around the world. (The UK and EU both require tax on digital goods.) For USD and CAD, the prices listed on our site are tax-exclusive (without tax). You will see the taxes on the checkout page, after you enter your address. For EUR, GPB and AUD, the prices … Read more