On macOS Catalina or newer, Dragonframe detects my supported camera, but doesn’t seem to talk to it properly.

If your camera is supported, and you followed all of our setup instructions, and Dragonframe can’t seem to talk to it… it may be a permission issue. There was probably a point, when you first ran Dragonframe on macOS Catalina, that it asked if Dragonframe could access Photos… and you said ‘no’.

Quit Dragonframe and turn off your camera.

Open a Terminal (in Applications : Utilities) and run one of the following commands:

For Dragonframe 2024: tccutil reset All com.dzed.dragonframe2024

For Dragonframe 5: tccutil reset All com.dzed.dragonframe5

For Dragonframe 4: tccutil reset All com.dzed.dragonframe4

The run Dragonframe, and answer ‘Yes’ to the permissions questions.

If that doesn’t work, please try the development build.

Development Builds