DitoGear, a motion control company, no longer exists. We do not have the expertise to repair any of their equipment, or tell you how to repurpose it for other uses. If you have their DMC-16 adapters, those will also work with our DMC-32 and DMC+ RJ-45 outputs. If you are brave or knowledgable, you can … Read more
If you have the software installed, you can find the user guide through the program’s Help menu. It is installed within the program installation folder, so you can also find it in the file system. Dragonframe 5 User Guide Dragonframe 4 User Guide Dragonframe 3 User Guide
If you own a student license, you may not use it to work that you get paid for. You can convert the license to a full license by paying the purchasing the commercial license upgrade: [Commercial Upgrade]
If you are trying to run a live motion control move and get a pre-roll failure message, it means that the rig could not back up into the required position. If your programmed move has any velocity at the beginning, the motion control rig must back up sufficiently to be able to reach that velocity … Read more
If you can’t reach our website from a Windows machine, check if you have a hosts file entry for ‘dragonframe.com’. Follow the instructions here to edit your hosts file:https://docs.rackspace.com/support/how-to/modify-your-hosts-file/ If you see ‘dragonframe.com’ on a line, remove the whole line.Then save the file and try our website again.