You can request a refund within 14 days of receipt of goods by contacting support ([email protected]). Please note that the software has a free trial. We encourage you to use that before purchasing, to see if the software is right for you. You will be responsible for shipping any goods back to us, as well … Read more
You can find our privacy policy here.
When your order is completed, our system emails you an invoice. If you made an account when you ordered, you can find your invoice in your orders page. Orders You can also request an invoice by contacting support ([email protected]) with your order number.
Dragonframe supports several medium format cameras: Fujifilm GFX 50S Fujifilm GFX 50R Fujifilm GFX100 Pentax 645Z You can find these listed on our camera support page. Camera Support The software does not support Hasselblad or Phase One medium format cameras.
The Performing Rigs equipment is made to be run via our DMC-32 (or DMC-16). Ditogear equipment can be run via the DMC-32/DMC-16, if you have their DMC-16 adapters. (Ditogear is no longer in business.) Other than that, most third party systems are closed systems. They have their own control signals, drivers, etc, with cabling that … Read more