{"id":18941,"date":"2017-03-16T14:23:54","date_gmt":"2017-03-16T21:23:54","guid":{"rendered":"http:\/\/dev.dragonframe.com\/?page_id=18941"},"modified":"2025-11-15T13:23:26","modified_gmt":"2025-11-15T21:23:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.dragonframe.com\/ja\/faq\/","title":{"rendered":"\u3088\u304f\u3042\u308b\u8cea\u554f"},"content":{"rendered":"\n<div class=\"pageTitle\">\n<h1>Frequently Asked Questions<\/h1>\n<\/div>\n\n\t\t<div class=\"ewd-ufaq-basic-search\" data-ewd-ufaq-search-submitted=\"false\">\n\t\t\t<form method=\"get\" action=\"https:\/\/www.dragonframe.com\/ja\/faq\/\" role=\"search\" aria-controls=\"ewd-ufaq-search-results-7a8540ef8a48\">\n\t\t\t\t<label class=\"ewd-ufaq-field-label\" for=\"ewd-ufaq-search-input-7a8540ef8a48\">Enter your question<\/label>\n\t\t\t\t<input id=\"ewd-ufaq-search-input-7a8540ef8a48\" name=\"ufaq_search_term\" type=\"search\" maxlength=\"200\" value=\"\" \/>\n\t\t\t\t<input name=\"ufaq_search_id\" type=\"hidden\" value=\"ufaq_66c6e6526707cd5ec977_1\" \/>\n\t\t\t\t\t\t\t\t<button type=\"submit\">Search<\/button>\n\t\t\t<\/form>\n\t\t\t<div id=\"ewd-ufaq-search-results-7a8540ef8a48\" class=\"ewd-ufaq-basic-search-results\" tabindex=\"-1\" aria-live=\"polite\">\n\t\t\t\t<style>.ewd-ufaq-faq-header-title a { padding: 10px 0 !important; }div.ewd-ufaq-faq-title h3 { font-size: 24px !important; }div.ewd-ufaq-faq-title h3 { color: #e7e7e7 !important; }div.ewd-ufaq-faq-title h3 { padding: 5px 0 !important; }.ewd-ufaq-post-margin-symbol { margin-top: 9px !important; }div.ewd-ufaq-faq-post p { color: #e3e3e3 !important; }div.ewd-ufaq-faq-post p { padding: 11px 0 !important; }div.ewd-ufaq-faq-category-title h2 { font-size: 32px !important; }.ewd-ufaq-faq-display-style-block:hover, .ewd-ufaq-faq-display-style-block:hover a, .ewd-ufaq-faq-display-style-block:hover h1, .ewd-ufaq-faq-display-style-block:hover h2, .ewd-ufaq-faq-display-style-block:hover h3, .ewd-ufaq-faq-display-style-block:hover h4, .ewd-ufaq-faq-display-style-block:hover h5, .ewd-ufaq-faq-display-style-block:hover h6,\r\n.ewd-ufaq-faq-display-style-block.ewd-ufaq-post-active, .ewd-ufaq-faq-display-style-block.ewd-ufaq-post-active a {\r\n    text-decoration: none !important;\r\n    color: #fff;\r\n    background: inherit !important;\r\n}\r\n\r\n.ui-autocomplete {\r\nbackground:#3e3e3e;\r\n}\r\n\r\n.ufaq-faq-category-title {\r\nmargin-top:20px;\r\n}\r\n\r\ndiv.ufaq-faq-title h4 {\r\nfont-size:18px;\r\n}\r\n\r\ndiv.ewd-ufaq-faq-post h4 {\r\nfont-size:20px;\r\nmargin-bottom:5px;\r\nmargin-top:5px;\r\ncolor: #ffffff;\r\nfont-weight: 600;\r\n}\r\n\r\ndiv.ewd-ufaq-faq-post h5 {\r\nfont-size:18px;\r\nmargin-bottom:12px;\r\nmargin-top:0;\r\ncolor: #ffffff;\r\nfont-weight: 600;\r\n}\r\n\r\ndiv.ufaq-faq-title div.ewd-ufaq-post-margin-symbol {\r\npadding:6px 0 0 2px;\r\n}\r\n\r\n.ufaq-faq-display-style-Minimalist .ewd-ufaq-post-margin-symbol span {\r\nfont-size:19px;\r\n}\r\n.single-ufaq .ewd-ufaq-permalink {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq .single-navigation {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq h2 {\r\n margin-bottom: 20px;\r\n}\r\n.single-ufaq .ewd-ufaq-faq-title {\r\n display: none;\r\n}\r\n.single-ufaq .entry-date {\r\n display: none;\r\n}\r\n.single-ufaq #primary {\r\n margin-left: auto;\r\n margin-right: auto;\r\n margin-top: 80px;\r\n float: none;\r\n}\r\n.ewd-ufaq-faq-post a {\r\n    color: #d89222 !important;\r\n}\r\n\r\ndiv.ewd-ufaq-faq-post p {\r\n margin-bottom: 0px;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='Yes' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='set_order' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/ja\/wp-json\/wp\/v2\/pages\/18941' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div id='ewd-ufaq-faq-category-bluetooth' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h2 title=\"Click here to open Bluetooth\/USB Controller\">\n\t\t\tBluetooth\/USB Controller\t\t\t\t\t<\/h2>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42130-MjvcGjZIiK' data-post_id='42130'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tHow do I set up my bluetooth controller? (Gray Bumper)\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<h4>Setup Instructions &#8211; Mac<\/h4>\r\n<div style=\"column-width: 500px;column-count: 2\">\r\n\r\n<img decoding=\"async\" loading=\"lazy\" src=\"\/download\/DragonframeBluetoothControllerSetupGuide-Mac.png\" alt=\"Mac BT Controller Setup Guide\" width=\"480\" \/>\r\n<ol style=\"padding-top: 20px\">\r\n \t<li>Open <strong>System Preferences<\/strong> and go to <strong>Bluetooth<\/strong>.<\/li>\r\n \t<li>If it says &#8220;Bluetooth: Off&#8221;, press <strong>Turn Bluetooth On<\/strong>.<\/li>\r\n \t<li>Turn your Dragonframe Bluetooth Controller over:\r\n<ul>\r\n \t<li>Flip the power switch to <strong>ON<\/strong>.<\/li>\r\n \t<li>Press the <strong>CONN.<\/strong> button. You will need to use a pencil tip, paper clip, or something similar to press it.<\/li>\r\n \t<li>(The blue light on the front of the keypad should be flashing.)<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>The keypad should appear in the Bluetooth <strong>Devices<\/strong> list.<\/li>\r\n \t<li>Select the keypad in the <strong>Devices<\/strong> list and press the <strong>Pair<\/strong> button.<\/li>\r\n \t<li>Enter the number shown on screen using the bluetooth keypad and hit enter.<\/li>\r\n \t<li>Your keypad should be paired and ready to use.<\/li>\r\n<\/ol>\r\n<\/div>\r\n<h4 style=\"margin-top: 10px\">Setup Instructions &#8211; Windows<\/h4>\r\n<div style=\"column-width: 500px;column-count: 2\">\r\n\r\n<img decoding=\"async\" loading=\"lazy\" src=\"\/download\/DragonframeBluetoothControllerSetupGuide-PC.png\" alt=\"PC BT Controller Setup Guide\" width=\"480\" \/>\r\n<ol style=\"padding-top: 30px\">\r\n \t<li>Find the Bluetooth icon in the toolbar, right-click it, and choose <strong>Add a Bluetooth Device<\/strong>. This will open <strong>Manage Bluetooth Devices<\/strong>.<\/li>\r\n \t<li>Turn your Dragonframe Bluetooth Controller over:\r\n<ul>\r\n \t<li>Flip the power switch to <strong>ON<\/strong>.<\/li>\r\n \t<li>Press the <strong>CONN.<\/strong> button. You will need to use a pencil tip, paper clip, or something similar to press it.<\/li>\r\n \t<li>(The blue light on the front of the keypad should be flashing.)<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>The keypad should appear as &#8220;Bluetooth Keypad&#8221; in the <strong>Manage Bluetooth Devices<\/strong> list.<\/li>\r\n \t<li>Select the keypad and press the <strong>Pair<\/strong> button.<\/li>\r\n \t<li>Enter the number shown on screen using the bluetooth keypad and hit enter.<\/li>\r\n \t<li>Your keypad should be paired and ready to use.<\/li>\r\n<\/ol>\r\n<\/div><\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/how-do-i-set-up-my-bluetooth-controller-gray-bumper\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42131-cOD12MNjDK' data-post_id='42131'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tHow do I set up my bluetooth controller? (Black Bumper)\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<h4>Setup Instructions &#8211; Mac<\/h4>\n<div style=\"column-width: 500px;column-count: 2\">\n<p><img decoding=\"async\" data-no-translation src=\"\/download\/DFB02SetupGuide_Mac.png\" alt=\"Mac BT Controller Setup Guide\" width=\"480\" \/><\/p>\n<h5 style=\"padding-top: 20px\">Bluetooth Instructions<\/h5>\n<ol>\n<li>Do not plug in the USB cable if you are trying to connect to the controller via Bluetooth.<\/li>\n<li>Open <strong>System Preferences<\/strong> and go to <strong>Bluetooth<\/strong>.<\/li>\n<li>If it says &#8220;Bluetooth: Off&#8221;, press <strong>Turn Bluetooth On<\/strong>.<\/li>\n<li>Turn your Dragonframe Bluetooth Controller over:\n<ul>\n<li>Flip the power switch to <strong>ON<\/strong>.<\/li>\n<li>Press the <strong>CONN.<\/strong> button. You will need to use a pencil tip, paper clip, or something similar to press it.<\/li>\n<li>(The blue light on the front of the keypad should be flashing.)<\/li>\n<\/ul>\n<\/li>\n<li>The keypad should appear in the Bluetooth <strong>Devices<\/strong> list.<\/li>\n<li>Select the keypad in the <strong>Devices<\/strong> list and press the <strong>Pair<\/strong> button.<\/li>\n<li>Your keypad should be paired and ready to use.<\/li>\n<\/ol>\n<h5>USB Instructions<\/h5>\n<ol>\n<li>Plug in the USB cable we provided to the controller, and the other end into the computer.<\/li>\n<li>(Batteries are not required for the USB mode.)<\/li>\n<\/ol>\n<\/div>\n<h4 style=\"margin-top: 10px\">Setup Instructions &#8211; Windows<\/h4>\n<div style=\"column-width: 500px;column-count: 2\">\n<p data-no-translation=\"\"><img decoding=\"async\" src=\"\/download\/DFB02SetupGuide_PC.png\" alt=\"PC BT Controller Setup Guide\" width=\"480\" \/><\/p>\n<h5 style=\"padding-top: 30px\">Bluetooth Instructions<\/h5>\n<ol>\n<li>Do not plug in the USB cable if you are trying to connect to the controller via Bluetooth.<\/li>\n<li>Find the Bluetooth icon in the toolbar, right-click it, and choose <strong>Add a Bluetooth Device<\/strong>. This will open <strong>Manage Bluetooth Devices<\/strong>.<\/li>\n<li>Turn your Dragonframe Bluetooth Controller over:\n<ul>\n<li>Flip the power switch to <strong>ON<\/strong>.<\/li>\n<li>Press the <strong>CONN.<\/strong> button. You will need to use a pencil tip, paper clip, or something similar to press it.<\/li>\n<li>(The blue light on the front of the keypad should be flashing.)<\/li>\n<\/ul>\n<\/li>\n<li>The keypad should appear as &#8220;Bluetooth Keypad&#8221; in the <strong>Manage Bluetooth Devices<\/strong> list.<\/li>\n<li>Select the keypad and press the <strong>Pair<\/strong> button.<\/li>\n<li>Your keypad should be paired and ready to use.<\/li>\n<\/ol>\n<h5>USB Instructions<\/h5>\n<ol>\n<li>Plug in the USB cable we provided to the controller, and the other end into the computer.<\/li>\n<li>(Batteries are not required for the USB mode.)<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/how-do-i-set-up-my-bluetooth-controller-black-bumper\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42132-aIomiAegrw' data-post_id='42132'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tNothing happens when I turn the keypad on. I don&#8217;t get any flashing lights.\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If the blue light doesn&#8217;t flash, it means you didn&#8217;t actually depress the <strong>CONN.<\/strong> button after turning the keypad on. You must use something small, like the tip of a pen or pencil, or a bent paper-clip, to press it.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/nothing-happens-when-i-turn-the-keypad-on-i-dont-get-any-flashing-lights\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42133-feAYqMbTT3' data-post_id='42133'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tWindows is asking me for the keyboard&#8217;s PIN code. What do I do?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Instead of giving you a code to type on the keypad, the computer asks you for the keypad&#8217;s PIN. If that happens, try this:<\/p>\n<ol>\n<li>When it asks you for a code, click into the field, and type &#8220;0000&#8221; on the <strong><i>regular computer keyboard<\/i><\/strong>, then click the <b>Connect<\/b> button.<\/li>\n<li>Immediately after that, type &#8220;0000&#8221;, followed by <strong>enter<\/strong>, on your <strong><i>Dragonframe Bluetooth keypad<\/i><\/strong>.<\/li>\n<li>Wait 15-30 seconds.<\/li>\n<\/ol>\n<p><strong>Note: The computer will not provide visual feedback of the keypresses.<\/strong><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/windows-is-asking-me-for-the-keyboards-pin-code-what-do-i-do\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42134-knXb3kmZqz' data-post_id='42134'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tMy controller isn&#8217;t working with Windows 10\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Windows 10 added a feature to use a numeric keypad to control your mouse.<br \/>\nIf this is on, the keypad won&#8217;t work properly.<\/p>\n<p>To fix the issue:<\/p>\n<ol>\n<li>Open the &#8216;Ease of Access&#8217; settings by pressing the Windows logo key + U on the keyboard.<\/li>\n<li>On the &#8216;Ease of Access&#8217; settings screen, scroll down and select &#8216;Mouse&#8217; in the left-hand column.<\/li>\n<li>On the right side of screen, click the On\/Off toggle switch under &#8216;Control your mouse with a keypad&#8217; to turn it off.<\/li>\n<\/ol>\n<p>This issue applies to either the USB or Bluetooth keypad.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/my-controller-isnt-working-with-windows-10\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-installation' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h2 title=\"Click here to open Installation \/ Activation\">\n\t\t\tInstallation \/ Activation\t\t\t\t\t<\/h2>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42137-zz3IHt2jMY' data-post_id='42137'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDoes Dragonframe support macOS Big Sur (11.0)?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Yes. Dragonframe 4.2.2 and newer have been tested with macOS Big Sur.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/does-dragonframe-support-macos-big-sur-11-0\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42138-brd3S2f4T9' data-post_id='42138'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDoes Dragonframe run natively on Apple Silicon (ARM64) machines?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Dragonframe 5 supports both Intel and Apple Silicon natively. This means it runs natively on any of the Apple &#8216;M&#8217; chips.<\/p>\n<p>Dragonframe 4 is Intel only. However, it runs on the new Apple Silicon computers via Rosetta. It performs fairly well.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/will-dragonframe-run-natively-on-the-upcoming-apple-silicon-m1-arm64-machines\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42139-u8zNZSqpeu' data-post_id='42139'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDoes Dragonframe support macOS Catalina (10.15)?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Dragonframe 4.3 and newer support macOS Catalina.<\/p>\n<p>We have no plans to update Dragonframe 3 to support Catalina, due to continuous graphics driver changes from Apple.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/does-dragonframe-support-macos-catalina\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42140-lcQlaeuY57' data-post_id='42140'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tWhat are the system requirements for Dragonframe?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<h4>General Requirements<\/h4>\n<p>To use Dragonframe, you will need a supported camera. <a href=\"\/camera-support\/\">[Supported Cameras]<\/a><\/p>\n<h4>Dragonframe 2025<\/h4>\n<div class=\"faqVersion faqVersion4\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>macOS 11+ (Apple Silicon or Intel)<br \/>\n4GB+ RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows 10+ (64-Bit Only)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<h5>System Requirements &#8211; Linux<\/h5>\n<p>x86_64\/amd64 Ubuntu 20+ or Fedora 34+<br \/>\n(Ubuntu recommended)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<\/div>\n<h4>Dragonframe 2024<\/h4>\n<div class=\"faqVersion faqVersion4\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>macOS 10.14+ (Apple Silicon or Intel)<br \/>\n4GB+ RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows 10+ (64-Bit Only)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<h5>System Requirements &#8211; Linux<\/h5>\n<p>x86_64\/amd64 Ubuntu 20+ or Fedora 34+<br \/>\n(Ubuntu recommended)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<\/div>\n<h4>Dragonframe 5.1-5.2<\/h4>\n<div class=\"faqVersion faqVersion4\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>macOS 10.14-14.x (Apple Silicon or Intel)<br \/>\n4GB+ RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows 10+ (64-Bit Only)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<h5>System Requirements &#8211; Linux<\/h5>\n<p>x86_64\/amd64 Ubuntu 20+ or Fedora 28+<br \/>\n(Ubuntu recommended)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<\/div>\n<h4>Dragonframe 5.0<\/h4>\n<div class=\"faqVersion faqVersion4\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>macOS 10.13-14.x (Apple Silicon or Intel)<br \/>\n4GB+ RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows 7\/8.1\/10\/11 (64-Bit Only)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<h5>System Requirements &#8211; Linux<\/h5>\n<p>x86_64\/amd64 Ubuntu 18+ or Fedora 22+<br \/>\n(Ubuntu recommended)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\nIntel\/AMD CPU with 2+ Cores<br \/>\n4GB+ RAM<\/p>\n<\/div>\n<h4>Dragonframe 4<\/h4>\n<div class=\"faqVersion faqVersion4\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>macOS 10.10-12.x<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\n1.33 GHz CPU or faster<br \/>\n2 GB RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows 7\/8.1\/10\/11<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\n1.33 GHz CPU or faster<br \/>\n2 GB RAM or more<\/p>\n<h5>System Requirements &#8211; Linux<\/h5>\n<p>x86_64\/amd64 Ubuntu 16+ or Fedora 22+ (Ubuntu recommended)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\n1.33 GHz CPU or faster<br \/>\n2 GB RAM or more<\/p>\n<\/div>\n<h4>Dragonframe 3.7<\/h4>\n<div class=\"faqVersion\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>Mac OS X 10.6.8-10.14 (newer versions not supported)<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\n1.33 GHz CPU or faster<br \/>\n2 GB RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows XP(32-bit)\/Vista\/7\/8.1\/10<br \/>\nOpenGL 2.1 Capable Graphics Card<br \/>\n1.33 GHz CPU or faster<br \/>\n2 GB RAM or more<\/p>\n<\/div>\n<h4>Dragonframe 3.0<\/h4>\n<div class=\"faqVersion\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>Mac OS X 10.5 &#8211; 10.9.5 (newer versions not supported)<br \/>\nQuickTime 7.2 or later<br \/>\n1.33 GHz CPU or faster<br \/>\n1 GB RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows XP(32-bit)\/Vista\/7 (newer versions not supported)<br \/>\nQuickTime 7.2 or later<br \/>\n1.33 GHz CPU or faster<br \/>\n1 GB RAM or more<\/p>\n<\/div>\n<h4>Dragon Stop Motion 2<\/h4>\n<div class=\"faqVersion\">\n<h5>System Requirements &#8211; Mac<\/h5>\n<p>Mac OS X 10.4.11 &#8211; 10.9.5 (newer versions not supported)<br \/>\nQuickTime 7.2 or later<br \/>\n1.33 GHz CPU or faster<br \/>\n1 GB RAM or more<\/p>\n<h5>System Requirements &#8211; Windows<\/h5>\n<p>Windows XP(32-bit)\/Vista\/7 (newer versions not supported)<br \/>\nQuickTime 7.2 or later<br \/>\n1.33 GHz CPU or faster<br \/>\n1 GB RAM or more<\/p>\n<\/div>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/what-are-the-system-requirements-for-dragonframe\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42141-ml8m2LZROb' data-post_id='42141'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tWhat is the software license agreement (EULA)?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>The end-user license agreement is part of the installation process. You can also review it here: <a href=\"\/download\/Dragonframe5_EULA.pdf\" aria-label=\"Dragonframe end user license agreement\">EULA<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/what-is-the-software-license-agreement-eula\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n<div id='ewd-ufaq-faq-category-purchasing' class='ewd-ufaq-faq-category'>\n\t\n\t<div class='ewd-ufaq-faq-category-title '  >\n\t\t\n\t\t<h2 title=\"Click here to open Purchasing \/ Pricing\">\n\t\t\tPurchasing \/ Pricing\t\t\t\t\t<\/h2>\n\n\t\t\t\n\t<\/div>\n\t\n\t<div class='ewd-ufaq-faq-category-inner ' >\n<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42116-h8LZI8F7zJ' data-post_id='42116'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tIs the upgrade to Dragonframe 4 free?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you purchased Dragonframe 3 on\/after January 1, 2016, you have been given an upgrade license.<br \/>\nUse the &#8216;Find Your License&#8217; page to retrieve it.<br \/>\n<a href=\"\/find-your-license\/\">Find Your License<\/a><\/p>\n<p>If you purchased Dragonframe before then, you can purchase an upgrade to get the latest features.<br \/>\n<a href=\"\/store\/\">Dragonframe Store<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/is-the-upgrade-to-dragonframe-4-free\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42117-6X3LP4zhUB' data-post_id='42117'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tIs there an individual student discount?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Yes. We offer the full version of Dragonframe to students at a discount in our store. You must provide a valid student ID or other documentation when you place your order.<\/p>\n<p>The student version is strictly for <strong>non-commercial use<\/strong>, meaning you cannot be paid for work you do with it, and you cannot use it to promote a product or service that makes money.<\/p>\n<p><a href=\"\/store\/#student\">Store<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/is-there-an-individual-student-discount\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42118-8hOssYwAUH' data-post_id='42118'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDo you have discounts for schools \/ non-profits?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Yes. Please visit our special pricing page for information on how to register for educational pricing.<\/p>\n<p><a href=\"\/special-pricing\/\">Special Pricing Information<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/do-you-have-discounts-for-schools-non-profits\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42120-P7Jxo2zxIo' data-post_id='42120'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tCan I get a price quote? What&#8217;s the best way to get that?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>To get a quote, fill out your cart as if you are shopping. On the checkout page, choose &#8216;Create a Quote&#8217; as your &#8216;payment&#8217; method. This will send you a valid quote instead of placing an order.<\/p>\n<p>If you need special pricing, register for an account according to the instructions on that page, wait for the account to be approved, and then create the quote.<\/p>\n<p><a href=\"\/special-pricing\/\">Special Pricing Information<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/can-i-get-a-price-quote-whats-the-best-way-to-get-that\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42121-tMeaCwFdIj' data-post_id='42121'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tCan I buy just the software without the keypad?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Yes. However, we want you to know a few things:<\/p>\n<ul>\n<li>The software is designed to be used with the keypad, and you will have the best experience with it.<\/li>\n<li>The software is <i>always<\/i> a digital download that you get immediately, even if you order the keypad.<\/li>\n<\/ul>\n<p>You can purchase the software, with or without the keypad, in our store.<\/p>\n<p><a href=\"https:\/\/www.dragonframe.com\/store\/\">[Dragonframe Store]<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/can-i-buy-just-the-software-without-the-keypad\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42122-FPKNc7B33y' data-post_id='42122'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tI purchased it on Amazon. Where&#8217;s my serial number\/license?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you purchased it <span style=\"font-weight: bold\">through us<\/span> on Amazon, the serial number will be on a label on the CD jacket. It starts with &#8220;D5R01&#8221;. Type it in exactly as it is, in uppercase, and with the dashes. If it doesn&#8217;t work, send us your best guess and we can find it for you. If you purchased through a different vendor, you will have to contact them directly for the license. We won&#8217;t be able to find it for you.<\/p>\n<p>Note: We cannot send you a serial number through email if you just purchased at Amazon. You must wait until the box arrives.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/i-purchased-it-on-amazon-wheres-my-serial-number-license\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42123-2CQoEpkoKF' data-post_id='42123'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tHow do I convert a free trial into a full version?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you download the free trial, you can buy a full license at any time and fully activate the program. <span style=\"font-weight: bold\">You do not need to download the software again.<\/span><\/p>\n<p>When you buy the software from our site, we send you a serial number right away.<\/p>\n<p>Your serial number is included in your invoice, in the Products Ordered table.<\/p>\n<p><span style=\"font-weight: bold\">Note: If you buy it from another site, such as Amazon.com, you will have to wait for the box to arrive.<\/span><\/p>\n<p>You convert the free trial to a full version like this:<\/p>\n<ol style=\"list-style-type: decimal\">\n<li>Start the program and select Help : Activate License&#8230; from the menu.<\/li>\n<li>Enter your purchased serial number and click Activate to activate the software.<\/li>\n<\/ol>\n<p>Tips:<\/p>\n<ul>\n<li>Copy and paste the serial number from the e-mail we sent you. Don&#8217;t enter it manually.<\/li>\n<li>The &#8220;Registered To&#8221; field can be anything, but it must be at least three characters long.<\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/how-do-i-convert-free-trial-into-a-full-version\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42124-4w3wbmN9Ja' data-post_id='42124'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDo you ship a CD of the software? Where is my CD?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Dragonframe is only available as a download if you buy it from our site. We do not ship a CD. You can download the latest version from our site:<\/p>\n<p><a class=\"postlink\" href=\"\/downloads\/\">Downloads<\/a><\/p>\n<p>If you need to have a copy of it, you can burn it to a CD or copy it to a USB flash drive.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/do-you-ship-a-cd-of-the-software-where-is-my-cd\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42125-GJthnVqpq7' data-post_id='42125'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tHow quickly can I start using the software after I purchase?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>As soon as your payment clears, we send you an invoice with your serial number in it.<br \/>\nNote: Student orders must also wait to be approved, which can take 1-2 business days.<\/p>\n<p>If you have already been using the trial, you can instantly activate the full version. (You do not need to download the program again.)<br \/>\nIf you haven&#8217;t downloaded the trial, you will have to download and install the software.<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/how-quickly-can-i-start-using-the-software-after-i-purchase\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42126-NWqxRbFwNh' data-post_id='42126'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >b<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h3>\n\t\t\t\tDoes your hardware have a warranty?\t\t\t<\/h3>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>The USB and Bluetooth keypads have a one-year warranty:<br \/>\n<a href=\"\/download\/DZEDLimitedWarranty-1yr.pdf\">DZED One Year Warranty<\/a><\/p>\n<p>The DMC+, DMC-32, DMC-16, DDMX-512, DDMX-S2 and LV Cap have a two-year warranty:<br \/>\n<a href=\"\/download\/DZEDLimitedWarranty-2yr.pdf\">DZED Two Year Warranty<\/a><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/ja\/ufaqs\/does-your-hardware-have-a-warranty\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><\/div>\n\n<\/div>\n\n\t<\/div>\n\n\t\n<\/div>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>B \u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\u306b\u306f\u4fdd\u8a3c\u304c\u3042\u308a\u307e\u3059\u304b\uff1fUSB\u304a\u3088\u3073Bluetooth\u30ad\u30fc\u30d1\u30c3\u30c9\u306b\u306f1\u5e74\u9593\u306e\u4fdd\u8a3c\u304c\u4ed8\u3044\u3066\u3044\u307e\u3059\uff1aDZED 1\u5e74\u9593\u306e\u4fdd\u8a3c DMC+\u3001DMC-32\u3001DMC-16\u3001DDMX-512\u3001DDMX-S2\u3001LV Cap\u306b\u306f2\u5e74\u9593\u306e\u4fdd\u8a3c\u304c\u4ed8\u3044\u3066\u3044\u307e\u3059\uff1aDZED 2\u5e74\u9593\u306e\u4fdd\u8a3c \u30d1\u30fc\u30de\u30ea\u30f3\u30af<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18941","page","type-page","status-publish","hentry","no-featured-image-padding"],"_links":{"self":[{"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/pages\/18941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/comments?post=18941"}],"version-history":[{"count":1,"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/pages\/18941\/revisions"}],"predecessor-version":[{"id":70347,"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/pages\/18941\/revisions\/70347"}],"wp:attachment":[{"href":"https:\/\/www.dragonframe.com\/ja\/wp-json\/wp\/v2\/media?parent=18941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}