{"id":42147,"date":"2020-11-17T16:41:09","date_gmt":"2020-11-18T00:41:09","guid":{"rendered":"https:\/\/www.dragonframe.com\/?post_type=ufaq&#038;p=42147"},"modified":"2023-01-13T13:07:22","modified_gmt":"2023-01-13T21:07:22","slug":"i-cant-find-my-serial-number-or-license-key","status":"publish","type":"ufaq","link":"https:\/\/www.dragonframe.com\/fr\/ufaqs\/i-cant-find-my-serial-number-or-license-key\/","title":{"rendered":"Je ne trouve pas mon num\u00e9ro de s\u00e9rie ou ma cl\u00e9 de licence."},"content":{"rendered":"<style>.ewd-ufaq-faq-header-title a { padding: 10px 0 !important; }div.ewd-ufaq-faq-title h5 { color: #e7e7e7 !important; }div.ewd-ufaq-faq-title h5 { padding: 10px 0 !important; }div.ewd-ufaq-faq-post p { color: #e3e3e3 !important; }div.ewd-ufaq-faq-post p { padding: 11px 0 !important; }div.ewd-ufaq-faq-category-title h4 { font-size: 32px !important; }.ewd-ufaq-faq-display-style-block:hover, .ewd-ufaq-faq-display-style-block:hover a, .ewd-ufaq-faq-display-style-block:hover h1, .ewd-ufaq-faq-display-style-block:hover h2, .ewd-ufaq-faq-display-style-block:hover h3, .ewd-ufaq-faq-display-style-block:hover h4, .ewd-ufaq-faq-display-style-block:hover h5, .ewd-ufaq-faq-display-style-block:hover h6 {\r\n    text-decoration: none !important;\r\n    color: #fff;\r\n    background: #3a515e;\r\n}\r\n.ui-autocomplete {\r\nbackground:#3e3e3e;\r\n}\r\n\r\n.ufaq-faq-category-title {\r\nmargin-top:20px;\r\n}\r\n\r\ndiv.ufaq-faq-title h4 {\r\nfont-size:18px;\r\n}\r\n\r\ndiv.ufaq-faq-post h4 {\r\nfont-size:20px;\r\nmargin-bottom:5px;\r\nmargin-top:5px;\r\n}\r\n\r\ndiv.ufaq-faq-post h5 {\r\nfont-size:18px;\r\nmargin-bottom:12px;\r\nmargin-top:0;\r\n}\r\n\r\ndiv.ufaq-faq-title div.ewd-ufaq-post-margin-symbol {\r\npadding:6px 0 0 2px;\r\n}\r\n\r\n.ufaq-faq-display-style-Minimalist .ewd-ufaq-post-margin-symbol span {\r\nfont-size:19px;\r\n}\r\n.single-ufaq .ewd-ufaq-permalink {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq .single-navigation {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq h2 {\r\n margin-bottom: 20px;\r\n}\r\n.single-ufaq .ewd-ufaq-faq-title {\r\n display: none;\r\n}\r\n.single-ufaq .entry-date {\r\n display: none;\r\n}\r\n.single-ufaq #primary {\r\n margin-left: auto;\r\n margin-right: auto;\r\n margin-top: 80px;\r\n float: none;\r\n}\r\n.ewd-ufaq-faq-post a {\r\n    color: #d89222 !important;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='set_order' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/fr\/wp-json\/wp\/v2\/ufaq\/42147' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-42147-o3ql9TYSfs' data-post_id='42147'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square' data-no-translation=\"\">\n\t\t\t<span >B<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tJe ne trouve pas mon num\u00e9ro de s\u00e9rie ou ma cl\u00e9 de licence.\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Nous pouvons vous envoyer tous les num\u00e9ros de s\u00e9rie que vous avez achet\u00e9s si vous connaissez l&#039;adresse e-mail avec laquelle vous les avez achet\u00e9s.<br \/>\nSi tel est le cas, utilisez la page Trouver votre licence.<br \/>\n<a href=\"\/fr\/find-your-license\/\">Trouvez votre licence<\/a><\/p>\n<p>Si vous ne vous souvenez pas de l&#039;adresse e-mail avec laquelle vous avez achet\u00e9 ou si elle n&#039;est plus disponible, vous devrez envoyer un e-mail <a href=\"mailto:support@dragonframe?subject=Need+help+finding+my+license\" rel=\"noopener noreferrer\">support@dragonframe.com<\/a>. Fournissez autant d&#039;informations que possible pour nous aider \u00e0 trouver votre licence\u00a0: adresses e-mail pr\u00e9c\u00e9dentes auxquelles elle pourrait \u00eatre associ\u00e9e, votre nom (ou le nom de la personne qui l&#039;a command\u00e9e), quand elle a \u00e9t\u00e9 command\u00e9e, etc.<\/p>\n<p>Tags : num\u00e9ro de s\u00e9rie, licence, perdu, manquant<\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='https:\/\/www.dragonframe.com\/fr\/ufaqs\/i-cant-find-my-serial-number-or-license-key\/'>\n\t\t\n\t\tLien permanent\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>BI ne trouve pas mon num\u00e9ro de s\u00e9rie ni ma cl\u00e9 de licence. Nous pouvons vous envoyer tous les num\u00e9ros de s\u00e9rie que vous avez achet\u00e9s si vous connaissez l&#039;adresse e-mail utilis\u00e9e lors de l&#039;achat. Dans ce cas, utilisez la page \u00ab\u00a0Retrouver votre licence\u00a0\u00bb. Si vous ne vous souvenez plus de l&#039;adresse e-mail utilis\u00e9e lors de l&#039;achat ou si elle n&#039;est plus valide\u2026 <a title=\"Je ne trouve pas mon num\u00e9ro de s\u00e9rie ou ma cl\u00e9 de licence.\" class=\"read-more\" href=\"https:\/\/www.dragonframe.com\/fr\/ufaqs\/i-cant-find-my-serial-number-or-license-key\/\" aria-label=\"En savoir plus sur Je ne trouve pas mon num\u00e9ro de s\u00e9rie ou ma cl\u00e9 de licence.\">En savoir plus<\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[410],"ufaq-tag":[],"class_list":["post-42147","ufaq","type-ufaq","status-publish","hentry","ufaq-category-installation","no-featured-image-padding"],"_links":{"self":[{"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/ufaq\/42147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/comments?post=42147"}],"wp:attachment":[{"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/media?parent=42147"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/ufaq-category?post=42147"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.dragonframe.com\/fr\/wp-json\/wp\/v2\/ufaq-tag?post=42147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}