{"id":65686,"date":"2024-10-24T14:55:42","date_gmt":"2024-10-24T21:55:42","guid":{"rendered":"https:\/\/www.dragonframe.com\/?post_type=ufaq&#038;p=65686"},"modified":"2024-12-11T14:17:05","modified_gmt":"2024-12-11T22:17:05","slug":"original-order-refunded-due-to-digital-river-theft","status":"publish","type":"ufaq","link":"http:\/\/www.dragonframe.com\/it\/ufaqs\/original-order-refunded-due-to-digital-river-theft\/","title":{"rendered":"Ordine originale rimborsato a causa del furto Digital River"},"content":{"rendered":"<style>.ewd-ufaq-faq-header-title a { padding: 10px 0 !important; }div.ewd-ufaq-faq-title h5 { color: #e7e7e7 !important; }div.ewd-ufaq-faq-title h5 { padding: 10px 0 !important; }div.ewd-ufaq-faq-post p { color: #e3e3e3 !important; }div.ewd-ufaq-faq-post p { padding: 11px 0 !important; }div.ewd-ufaq-faq-category-title h4 { font-size: 32px !important; }.ewd-ufaq-faq-display-style-block:hover, .ewd-ufaq-faq-display-style-block:hover a, .ewd-ufaq-faq-display-style-block:hover h1, .ewd-ufaq-faq-display-style-block:hover h2, .ewd-ufaq-faq-display-style-block:hover h3, .ewd-ufaq-faq-display-style-block:hover h4, .ewd-ufaq-faq-display-style-block:hover h5, .ewd-ufaq-faq-display-style-block:hover h6 {\r\n    text-decoration: none !important;\r\n    color: #fff;\r\n    background: #3a515e;\r\n}\r\n.ui-autocomplete {\r\nbackground:#3e3e3e;\r\n}\r\n\r\n.ufaq-faq-category-title {\r\nmargin-top:20px;\r\n}\r\n\r\ndiv.ufaq-faq-title h4 {\r\nfont-size:18px;\r\n}\r\n\r\ndiv.ufaq-faq-post h4 {\r\nfont-size:20px;\r\nmargin-bottom:5px;\r\nmargin-top:5px;\r\n}\r\n\r\ndiv.ufaq-faq-post h5 {\r\nfont-size:18px;\r\nmargin-bottom:12px;\r\nmargin-top:0;\r\n}\r\n\r\ndiv.ufaq-faq-title div.ewd-ufaq-post-margin-symbol {\r\npadding:6px 0 0 2px;\r\n}\r\n\r\n.ufaq-faq-display-style-Minimalist .ewd-ufaq-post-margin-symbol span {\r\nfont-size:19px;\r\n}\r\n.single-ufaq .ewd-ufaq-permalink {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq .single-navigation {\r\ndisplay: none;\r\n}\r\n\r\n.single-ufaq h2 {\r\n margin-bottom: 20px;\r\n}\r\n.single-ufaq .ewd-ufaq-faq-title {\r\n display: none;\r\n}\r\n.single-ufaq .entry-date {\r\n display: none;\r\n}\r\n.single-ufaq #primary {\r\n margin-left: auto;\r\n margin-right: auto;\r\n margin-top: 80px;\r\n float: none;\r\n}\r\n.ewd-ufaq-faq-post a {\r\n    color: #d89222 !important;\r\n}<\/style><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-load_more ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='set_order' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/it\/wp-json\/wp\/v2\/ufaq\/65686' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-block ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-65686-QKurTXdoQJ' data-post_id='65686'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-square'>\n\t\t\t<span >B<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h5>\n\t\t\t\tOriginal order refunded due to Digital River Theft\t\t\t<\/h5>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t\n<p class=\"wp-block-paragraph\">You may have received an email from us stating that your original order was refunded, and asking for re-payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This was sent by us for orders made between July 16 and September 4, 2024. It is valid. It is not a scam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have recently become a victim of massive theft by our merchant of record, Digital River. This is an international story that involves many small to medium-sized businesses such as ours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can read about it here on The Register:<br><a href=\"https:\/\/www.theregister.com\/2024\/10\/15\/digital_river_runs_dry_hasnt\/\">https:\/\/www.theregister.com\/2024\/10\/15\/digital_river_runs_dry_hasnt\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rather than allowing Digital River to hold the stolen money, we have chosen to refund it to customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are asking customers to <em>first confirm that they receive the refund from Digital River<\/em>, then come back to our site to pay for the order again, but at a discounted rate, to account for the hassle this causes.<\/p>\n\n\n\n<h3>How to Pay<\/h3>\n<ul style=\"margin-top: 5px\">\n<li>Log into your account. <a href=\"\/my-account\/\">[Account Login]<\/a><\/li>\n<li>Click on the &#8216;Orders&#8217; tab.<\/li>\n<li>Click on the &#8216;Pay&#8217; link next to the refunded order.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are interested in learning more, here are some other places with vendors (like us) discussing the issue:<br><a href=\"https:\/\/www.trustpilot.com\/review\/www.digitalriver.com\">https:\/\/www.trustpilot.com\/review\/www.digitalriver.com<\/a><br><a href=\"https:\/\/www.kvraudio.com\/forum\/viewtopic.php?t=614929\">https:\/\/www.kvraudio.com\/forum\/viewtopic.php?t=614929<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\t\t\n\t\t\t<div class='ewd-ufaq-faq-custom-fields'>\n\n\t\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-permalink'>\n\t\n\t<a href='http:\/\/www.dragonframe.com\/it\/ufaqs\/original-order-refunded-due-to-digital-river-theft\/'>\n\t\t\n\t\tPermalink\t\t\t\n\t<\/a>\n\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>B Ordine originale rimborsato a causa di furto Digital River Potresti aver ricevuto un&#039;e-mail da parte nostra in cui ti informiamo che il tuo ordine originale \u00e8 stato rimborsato e ti chiediamo di effettuare un nuovo pagamento. Questa e-mail \u00e8 stata inviata da noi per gli ordini effettuati tra il 16 luglio e il 4 settembre 2024. \u00c8 valida. Non \u00e8 una truffa. Di recente siamo diventati... <a title=\"Ordine originale rimborsato a causa del furto Digital River\" class=\"read-more\" href=\"http:\/\/www.dragonframe.com\/it\/ufaqs\/original-order-refunded-due-to-digital-river-theft\/\" aria-label=\"Per saperne di pi\u00f9 su Ordine originale rimborsato a causa di furto Digital River\">Per saperne di pi\u00f9<\/a><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[408],"ufaq-tag":[],"class_list":["post-65686","ufaq","type-ufaq","status-publish","hentry","ufaq-category-purchasing","no-featured-image-padding"],"_links":{"self":[{"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/ufaq\/65686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/comments?post=65686"}],"wp:attachment":[{"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/media?parent=65686"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/ufaq-category?post=65686"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"http:\/\/www.dragonframe.com\/it\/wp-json\/wp\/v2\/ufaq-tag?post=65686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}